What happens if my volume is exceeded?
An email will be sent to alert you when you reach 75% of your limit and when you reach 100%. You can upgrade your plan at any time to get more requests.
How many API requests can ip2loc handle?
We scale based on demand. If you expect higher volume, contact us and we’ll help you validate fit and choose an appropriate plan.
Can I cancel anytime?
Yes. You can upgrade, downgrade, or cancel your subscription at any time. There are no long-term contracts or cancellation fees.
What can I do if I require a larger volume?
Contact our support team and we will assist you in finding a suitable enterprise plan tailored to your needs.
Where can I see uptime and recent history?
We publish live uptime and recent history on our System Status page.
How often is your database updated?
Update frequency depends on the data field and its upstream source: some inputs can refresh multiple times per day, others daily, and some change less frequently. For performance, certain lookups may be cached with a TTL, so changes may take some time to propagate. See also Company.
Where does your data come from?
We combine multiple sources (depending on field), including public registries and other upstream datasets, and reconcile them to improve coverage and consistency. See Company for a high-level overview.
How does IP geolocation technology work?
IP geolocation works by mapping IP addresses to geographic locations using a combination of data sources including regional internet registries, ISP data, and user-contributed information.
How accurate is the geolocation data?
Accuracy varies by country, region, and IP type (e.g. mobile, VPNs, proxies). Country-level tends to be more reliable than city-level. For critical workflows, we recommend testing with your traffic.
How can businesses use geolocation for targeted advertising?
Businesses can use geolocation to target advertising to specific geographic regions, personalize content based on location, and deliver region-specific offers and promotions.
What is geotargeting?
Geotargeting involves delivering different content or advertisements to users based on their geographic location, enabling personalized experiences and localized marketing campaigns.
How can geolocation be used for fraud prevention?
By comparing the location of a user's IP address with their billing address or usual login locations, businesses can detect suspicious activity and prevent fraudulent transactions.
What data points are available in the API response?
Depending on plan and availability, responses can include country, city/region, latitude/longitude, timezone, currency, and network context (e.g. ASN/ISP). Some security-related signals may be available depending on the dataset.